privacy policy

BitGenix recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust inus. This Policy describes how we treat user information we collect on www.bitgenix.io and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

bitgenix.io is a property of BitGenix PTE. LTD, having office at 2 Shenton Way, #15-04 SGX Centre 1, Singapore 068804 (together with its subsidiaries and other affiliates, referred to as “us”, “We”, “our” or “BitGenix”).

We may collect the following categories of information about you:

Personal Information: We may collect personal information that can be used to identify you, such as your name, email address, phone number, postal address, and IP address.

Information You Post: We collect information you post in a public space on our website or on a third-party social media site.

Other Information: If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

Directly from You: We may collect personal information directly from you when you provide it to us through our Site, such as when you fill out a contact form or sign up for our newsletter.

Automated Collection: We may use cookies, web beacons, and other tracking technologies to collect information about your use of our Site. Cookies are small text files that are stored on your device or browser that allow us to recognize your device or browser and track your activities on our Site. Web beacons are small, transparent images that are embedded in web pages or emails that allow us to track your interactions with our Site or emails.

Third-Party Sources: We may collect information about you from third-party sources, such as social media platforms or marketing partners.

We may use your information for the following purposes:

Analyze the Data: The first step is to analyze the data you have collected. Look for patterns and trends in the data that can help you understand your customers' behavior, preferences, and needs.

Identify Areas for Improvements: Based on the insights you gain from analyzing the data, identify areas where you can improve your products, services, or customer experience. For example, if you find that customers are frequently complaining about the same issue, you may need to address that issue to improve customer satisfaction.
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Develop Targeted Marketing Campaigns: Use the information you have collected to develop targeted marketing campaigns that speak directly to your customers' needs and interests. For example, if you find that a particular demographic prefers a certain type of product, you can develop marketing campaigns that focus on that product and speak directly to that demographic.

Personalize Your Interactions: Use the information you have collected to personalize your interactions with customers. For example, if you know that a customer has a specific preference or need, you can tailor your communication and recommendations to meet that need.
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Forecast Future Trends: Use the data you have collected to forecast future trends and anticipate future customer needs. This can help you stay ahead of the competition and ensure that you are meeting your customers' evolving needs.

We may share your information with the following categories of third parties:

Service Providers: We may share your information with third-party service providers that help us operate our Site, such as web hosting providers, email service providers, and marketing partners.

Business Partners: We may share your information with business partners with whom we jointly offer products or services.

Legal Requirements: We may disclose your information when required by law or in response to a court order or other legal process.

Merger or Acquisition: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

You can opt-out of receiving marketing and promotional communications from us by following the instructions provided in the communication.

You can also disable cookies or change your browser settings to block cookies. However, if you disable cookies, some features of our Site may not work properly.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

We may update this Policy from time to time by posting a new version on our Site. The effective date of the current version will be noted at the top of this Policy.

If you have any questions or concerns about this Policy, please contact us at compliance@bitgenix.io